This is just a Summary of what's involved in PPG
1) 3 to 4 meetings per year
2) Newsletter production and distribution
3) Establishing terms of reference / ways of working together
Main aim:
Making a positive contribution to the services and facilities offered by the practice to the patients.
Committee: Chairperson- Kenneth Leedham
Secretary- Jacqueline Evans
Ground rules: Not seen as a complaint gatherer
Confidentiality
Everyone's view is valid
You may decide how often the group meets
Where do they help us?
Critical friend and ally
Direct route to wider patient feedback and giving information
Quality outcome Framework